Refund policy
At Nest Provisions, we partner with trusted brands to deliver products directly to your door.
Because many of our products are consumable goods, we’re unable to accept returns on opened items.
Returns
Please contact us before initiating a return.
We accept return requests for eligible unopened items within 7 days of delivery.
To qualify for a return:
- Item must be unopened and unused
- Product must be in original packaging
- Proof of purchase is required
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@nestprovisions.com
Include:
- Your order number
- Photos of the product and packaging
We’ll work quickly with our fulfillment partners to resolve the issue.
Consumable Products
Due to the nature of food and beverage products, opened consumable items are non-returnable.
Refunds
Once an approved return is received and verified, refunds will be issued to the original payment method.
Refund processing times may vary depending on your bank or payment provider.
Shipping charges are non-refundable unless the order arrived damaged or incorrect.